We understand! Every wrist and every person's preference on comfort will vary. We currently supply the wrist wearable you received to make it easy to get started with ImagineCare and to avoid any requirement for you to buy additional devices.
We are always working to find new wearables and devices to integrate into ImagineCare.
Contact technical support to let them know your thoughts on improving comfort--we are always eager to hear from you on how to improve!